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Communication is the KEY!

“Real Property Management uses a Online Database as communication basis for all of our Property Management needs. This system provides a great way for us as your property management company to communicate between owners and their tenants in a fast and easy way and keep a permanent record of what was said, who said it, and what time they said it at. Online Database is a system created specifically for the use of property managers to efficiently work with our owners to make sure they and their tenants stay happy. It is our goal to be in constant contact with both tenants and owners to make sure that both the property and the customer are taken care of at all times, Online Database provides us with a way to achieve this goal.

Our owners (and tenants) have the benefit of logging on 24 hours a day to view all of their important documents. We upload everything from their management agreement to their tenants lease so that they have access to those documents whenever is needed. They are also able to view owner statements or tenant ledgers online, those are not only view-able but printable as well. Also, if there were to be any issues with any documents or statements or if you had an inquiry regarding the property, an ad, or a document that you wanted to view you have the capability of sending us a message via your owner/tenant portal at any time!
Marketing is made incredibly easy through Online Database as well. When we create the ad it not only publishes to our own website, it also submits the ad to several other major sites such as Zillow, HotPads, and RentalHomesPlus just to name a few. Those sites in turn also push the ad to more smaller rental property sites. This makes it easy for you to always view your up to date ad and also communicate with us if there is something in the ad you’d like to change.
Our website also makes it easy for both tenants and owners to submit work orders for their properties. We get sent the notification right away that the work order has been created so that we save time on the phone taking the message and creating the work order ourselves, this is beneficial to all. This makes it so we can get started on the work right away! Which comes in handy in all cases especially when it comes to emergencies.
Online Database is a great way for us to communicate with you, the customer, to make sure that all your needs are met in a timely manner. We want to make sure that all issues are handled and that all information required is available at all times. At Real Property Management we are here for you!   –H. Pryor Leasing Department”

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